The Postman Only Rings Once     John Graves, CTM
SPEECH #10, June 10, 2004

 

Fellow Toastmasters and friends,

I have a proposition for you. (don’t point finger, use hand) And you. And you. New is better. New — is better!   Right?? 

If one word, one phrase, sums up the essence of market capitalism, perhaps that’s it. We all love shiny new cars, new computers, and fresh paint. 

And yet  — there was one man who died last October (2003), a teacher, world-renowned social critic, and author of some really fine books, who asked us to challenge our assumptions that new is better, and his name was Neil Postman. 

How many of you have heard of Neil Postman? (One person in 28 raised their hand.) I’d like to introduce you, and through the miracle of television, a video clip from the late 1980's, I can! 

(PLAY 1 MINUTE TAPE FROM BILL MOYER'S "THE PUBLIC MIND", THEN FREEZE FRAME.) 

Born in 1931 in New York, Postman was an English teacher who went on to become the chairman of the department of culture and communications at NYU.  Noted for his humor and penetrating satire, he appeared on the MacNeil Lehrer Newshour and spoke at venues around the world. 

Postman refused to be swept up in blind obedience to all that is new. Even though he was a prolific writer who authored 30 books, he refused to use a word processor and did not own a computer. He wrote all of his books with yellow pad and a ball point pen. 

He used to say that he was not a Luddite (Ludd-eye-t), but he did not regard his association with Luddism (Ludd-ism) as being, in any way, a disgrace. But who were the Luddites?  

The Luddite movement flourished in England between 1811 and 1818 as a response to the furious growth of machines and factories. The Luddites seemed to be the only group in England who could foresee the catastrophic effects of the factory system, especially on children.  

In much the same way that outsourcing and the Free Trade Agreement are perceived as today’s threat to a decent living wage, the Luddites saw the new weaving machines and factories as a threat to their livelihood. They would go on night raids to destroy textile machinery which threatened their jobs. 

While Postman did not encourage anybody to destroy anything, he argued that, while technology brings many benefits, it is not an unmixed blessing, and sometimes it has a considerable downside. Above all, he was an independent thinker who consistently held himself to a very high standard.  

Among his best known books were “Teaching as a Subversive Activity”, “The End of Education”, and “Amusing Ourselves to Death”. As an educator with a long historical perspective, Postman saw more clearly than anyone that television and computers were not a boon to schools, but are, in fact, a detriment to them.           Why? 

To put it simply, our schools were founded as a consequence of the printing press and books. Thus, if you ask whether it is better for your children to learn with books or to learn with computers . . . . you have asked the wrong question.  

You must ask first how computers change our perception of reality, how they change our families, social life, our symbols, the relationship between individuals and institutions, and how we think. It was Postman's contention that computers are far more than tools. They are a philosophy of knowledge that radically displaces every other philosophy of knowledge that has come before.  

You must first ask what is the very purpose of education? Is it simply to gain access to ever greater quantities of information?  

Or should it be instead, as Postman argued, to help control and manage   the avalanche of information we are faced with today? Brought to us courtesy of the internet and 500 television channels? 

Beyond dealing with the enormous amounts of irrelevant and distracting information of the world we live in, one of the principal functions of schools, Postman believed, is to teach children how to behave in groups. The reason for this is you cannot have a democratic, civilized society unless people learn how to participate in a disciplined way as part of a group.  

These principles can be summed up by Robert Fulghum’s elegant summary of what children are supposed to learn in kindergarten:

Share everything, play fair, don’t hit people, put things back where you found them, clean up your own mess, wash your hands before you eat, and of course, flush.  

As a teacher, Postman  was keenly aware of the challenge that television presented to schools. He called television “The First Curriculum”, because he realized that no matter how hard any teacher tries to reach her students, television is always going to get there first. Television: The first curriculum.  

We live in a world in which verbal communication competes with books and magazines, which compete in turn with television which competes with the internet. Competition among media is so fierce, because surrounding every technology are institutions whose very reason for being reflects the world-view promoted by their technology. (Software companies, teachers, schools, TV networks, publishers, writer's unions...)

Toastmasters is one such institution. The purpose of Toastmasters is to promote and focus on verbal communication, the oldest form of human communication that we have, which is why we don’t generally trade our speeches on paper, nor do we make television documentaries of our speeches. 

Postman asked all sorts of intelligent questions about many things we take for granted. He called them “invisible technologies.”  

For example, to what extent has statistics been allowed entry to places where it does not belong? 

Postman tells us that some of the most abusive examples of the misuse of statistics began with the work of Francis Galton, born in 1822. Galton is also known as the founder of “Eugenics”, a term he coined, which means the science of arranging marriage and family so as to produce the best possible offspring based on the hereditary characteristics of the parents.  

"The next time you watch a televised beauty contest in which the women are ranked numerically, you should remember Francis Galton, whose pathological romance with numbers originated this form of idiocy," says Postman. 

"But Galton’s main interest was in demonstrating, statistically, the inheritance of 'intelligence'. He established a laboratory at the International Exposition of 1884, where, for threepence, people could have their skulls measured and receive Galton’s measurement of their intelligence. Apparently, a visitor received no extra credit for demanding his or her money back, which would surely have been a sign of intelligence." 

Postman argued against the usefulness of intelligence tests conducted even today... because they still measure a highly abstract and prejudicial concept, and yet they somehow pretend to measure a supposedly physical thing inside someone’s head.

Another example of a misuse of technology — of asking the wrong questions and drawing the wrong conclusions, can be found in the field of public polling and opinion research.  

The problem with polls of public opinion is that, in America, Postman believed, "public opinion" as seen in the media is too often a yes or no answer to an unexamined question. Pollsters only report the results of opinion polls, with very little focus on how or why or what kinds of questions were asked    to achieve the results.  
Slight changes in the structure of the questions asked can totally alter the answers received. Thus, pollsters are in a better position to shape public opinion than they are to actually survey it. This topic is well covered in one of Postman's finest books, "Technopoly".

Postman reminded us that the problem to be solved in our twenty-first century is not how to move information, nor is it the engineering of information. Those problems have long since been solved. The problem is how to transform information into knowledge, and how to transform knowledge into wisdom.  

If a shiny new information gadget comes into our lives, whether it be a cell phone, a PDA, or any one of the dozens of new gizmos soon to be marketed to the supposedly techno-savvy masses, the downside of how much these devices might change our lives is not always immediately apparent. At first, only the benefits are promoted to engage us in the technology.  

But let us suppose, for example, that the government provided a major incentive on our tax returns to allow Global Positioning Systems to constantly monitor us on our cellphones or PDA’s, all in the interest of making society more “efficient.” For say, improving the flow of city traffic, or managing the consumption of energy, or monitoring rebellious individuals called "terrorists". Would you allow yourself to be tracked if I gave you a 2000 dollar tax refund? How about a $4000 refund? Would you accept it? Postman argued that we may be closer to Aldous Huxley’s vision of a Brave New World than we yet realize.  

The paradox of Postman's viewpoint is that while in the political spectrum he is generally pegged a "liberal", an advocate of the working class, his actual views are quite conservative. Someone who argues against "all that is new" is by nature conservative. But that's one of the problems with easy categorization of ideas and easy labels, which never tell the whole story.  

There is a danger in embracing all that is new without careful, critical thinking, and this was the essence of Neil Postman’s message, a message I believe that grows more important as the years roll by. 

Madame Toastmaster??

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